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ARM Active Assist provides a set of targeted on and off-site team assistance packages designed to accelerate the adoption of ARM expertise, get teams designing faster and communicating more effectively, reduce design iteration, and help build confidence in final designs.

The customized deployment services offered within the Active Assist service can be acquired in distinct service packages tailored to meet different project demands. These packages range from complete front-to-back project assistance from team set-up through architectural specification and design sign-off, to one-off engagements including assessment of project set-up, architectural design review, or on-site help with prototype board bring-up.

 Active Assist matrix
'Helping professional engineers perform at their best on ARM IP. '

Active Assist Project Flow Diagram


Active Assist helps reduce costly delays through the following services:

Focused training

  • When to use: after team is formed, before architecture is defined
  • Duration: 2 to 3 days intensive
  • Helps your team:
    • With ARM product and deployment training tailored to project needs
    • Establish a common "design language" for later stages
    • Develop Project Management & Lead Architect confidence in ARM IP subsystem optimization

As-is analysis

  • When to use: before architecture is locked down
  • Duration: 1 to 2 days onsite, report the following week
  • Helps your team:
    • Perform technical negotiation on the specifications
    • Identify potential design issues, and provides best-practice solutions
    • Sanity checks against unrealistic expectations, and design inefficiencies
    • With a solid record of analysis, engineering actions and milestones

Project monitoring

  • When to use: between architecture freeze and tape-out
  • Duration: project length, up to one year
  • Helps your team:
    • Have security in having ARM IP specialists as & when needed
    • Manage contact with ARM Engineering through a single responsible point
    • Identify project-specific issues early and remedy them quickly
    • Enhance the escalation process for the ARM IP and SW support team
    • Eliminate knowledge gaps through web-hosted training

Design review

  • When to use: before sending final code to manufacture
  • Duration: 1 to 2 days onsite, report the following week
  • Helps your team:
    • Sanity check their design against best-practices before committing to tape-out
    • Have design and verification check-lists written by ARM IP specialists
    • Prevent design errors and inefficiencies during implementation
    • With a solid record of analysis, engineering actions and milestones

Debug bring-up

  • When to use: return of test silicon, or FPGA prototype
  • Duration: 1 to 2 days onsite, 2 weeks follow-up support
  • Helps your team:
    • Assistance with setting up ARM debug environment for test chip
    • With real-time assistance for Software engineers from ARM debug specialist
    • Establish an ARM debug environment & replication
    • Identify broken silicon, and debug environment inefficiencies

The ARM Services team offers a unique concentration of expertise covering deployment of ARM IP across a multitude of different design environments and end-product targets. With hundreds of man-years of ARM design and support experience, unparalleled access to the ARM product engineering teams, years of on-site training, multi-regional deployment and a comprehensive understanding of front-to-back design flows across multiple tool vendors, our team has the mission to help you create leading ARM processor based products in record time.

Contact: activeassist@arm.com

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