ARM IP Licensee Support
If your company has licensed ARM IP such as ARM processor cores or peripherals and you require support on using this IP in your designs, then you should contact your company's internal ARM coordinator. They should be able to either provide you with the required information or pass your enquiry onto the contact given in your support and maintenance agreement with ARM.

ARM Artisan Physical IP Support Programs
For information on available support programs for ARM's Artisan digital, analog and high-bandwidth connectivity products, please click here.

ARM Development Tools Support
Most of ARM's development tools include a one year support contract with your supplier operable from date of purchase (please check the end user license agreement provided with the product for more details). For more details of where and how to obtain support on your tools, please see:

ARM Electronic System Level (ESL) and Models Support
For support related to ARM RealView ESL tools, for example, RealView SoC Designer, please contact support-esl@arm.com.

Support for customers using licensee implementations of ARM IP
If your company is designing an ARM based system in collabaration with an ARM licensee or you have purchased an ARM licensee's ARM-based microcontroller or SoC, then any support requests on these products should be sent to the manufacturer or supplier of the part, rather than ARM.

Back to Technical Support homepage